Privacy Policy

Last updated: November 11, 2026

The Holistic American Hub ("the Hub", "we", "us") is run by Holistic4Life Association, LLC, a Pennsylvania limited liability company based in Montgomery County, Pennsylvania. This policy explains what information we collect, why, who we share it with and the choices you have.

What we collect

Information you give us

Account details: your name, email address and password (stored only in scrambled form; we can't read it).
Member details: your membership plan, your answers during sign-up, and your acceptance of the Member Terms (with the date, version and your browser type).
Provider details: your business and listing name, bio, photo, credentials, specialties and areas of focus, services, city and state, ZIP code, an optional street address, phone, contact email, website, booking and social links, an optional intro video link, and your acceptance of the Provider Agreement (with the date, version, your IP address and browser type).
What you post: Insights, Videos, Events, Special Offers, Recommendations, comments, replies, tags (@names) and reports you send us.
Messages: when you message a provider through the Hub, we keep your name, email, message and where it was sent from (for example, a Special Offer), and pass them to that provider.
Requests you send us: support requests and Contact Us requests (name, email, message).

Information we collect as you use the Hub

Points activity: points earned and spent, daily sign-ins, shares, invites and rewards redeemed.
Activity needed to run the service: when you last visited (so we don't email you a digest you've already seen), notifications, saved items and providers you follow.
Invites: when you arrive through someone's invite link, a small cookie remembers who invited you so they get credit.
Security information: IP address and basic device information when needed to protect the Hub, for example on public forms and when an account is banned for abuse.

How we use it

To run your account, your listing and your points.
To show your public profile and posts to visitors (see "What is public" below).
To review what you submit before it's published. Submitted content is checked by an automated screening tool and then by an admin on our team.
To deliver messages, notices and emails you've asked for or that are needed to run your account.
To keep the Hub safe: stopping spam, abuse and repeat offenders.
To answer your support and legal requests.

What is public

Your provider profile and everything published on it (name, photo, bio, specialties, city and state, services, links, Insights, Videos, Events, Special Offers, Recommendations) is public. Your ZIP code is never shown; we use the center of your ZIP code only to show distance. Your street address is shown only if your listing requires it or you choose to show it. Comments show your name to other signed-in members. Your email address is never shown publicly.

Who we share it with

We share information with companies that help us run the Hub, and only what they need:

Hosting and database: our app and database provider stores the Hub's data.
Email delivery: our email provider sends account emails and notices.
AI tools: the content you submit for review, and the text you write with the Writing Assistant, is processed by an AI service to screen or draft content. It is not used to advertise to you. We also use AI to help screen submitted content against our Posting Guidelines; an admin on our team makes every final decision.
Spam protection: Cloudflare Turnstile checks that public forms are filled in by a person.
Payments: our payment processor handles paid plans and point purchases. We do not store your card number.
Abuse prevention: if an account is banned for abuse, its name, email and IP address may be added to our payment processor's block list.
The law: when required by law or to protect people's safety.

Providers you message receive your name, email and message so they can reply.

Sharing, renting or selling your information. We may share, rent or sell certain personal information, such as your name, email address, phone number and mailing address, to carefully selected third parties whose products or services we believe may interest you. We never share, rent or sell information about your health interests, the conditions or topics you follow, or your activity with providers. You can opt out at any time by clicking "Do Not Sell or Share My Information" on this page. Opting out does not stop the account and service emails we send you. If you unsubscribe from our marketing emails, we will not share, rent or sell your email address.

Signed-in members can turn this on with one click, right here on this page.

Cookies and similar tools

We use only what the Hub needs to work: your browser keeps you signed in, remembers small settings, and stores the invite cookie described above. We do not use advertising or third-party tracking cookies.

Your choices

Edit your profile and account details at any time.
Opt out of the sale or sharing of your information with "Do Not Sell or Share My Information" (see "Who we share it with").
Choose which optional emails you get in your account settings.
Ask us for a copy of your information, to correct it, or to delete your account, using the Contact Us form on our website.
When a provider listing is closed, it is archived rather than deleted so it can be restored if you return. You can ask us to delete it instead.

We honor these requests for everyone, wherever you live. If your state gives you additional privacy rights, contact us and we'll apply them.

How long we keep it

We keep your information while your account is open and as long as needed to run the Hub, resolve disputes, prevent abuse and meet legal requirements. Published Insights and Videos stay up unless you or we remove them.

Security

Access to your information is limited to you and to team members who need it to run the Hub. Passwords are stored in scrambled form and connections are encrypted. No system is perfectly secure, so please use a strong password.

If a security breach exposes your personal information, we will notify you and, where required, the Pennsylvania Attorney General, as Pennsylvania's Breach of Personal Information Notification Act requires, and we will offer any credit monitoring that law requires. Your information is stored in the United States.

Children

The Hub is for people 18 and older. We do not knowingly collect information from anyone younger. If you believe a child has an account, contact us and we'll remove it.

Changes and contact

If we change this policy in an important way, we'll tell you on the Hub or by email before the change takes effect. Questions: use the Contact Us form on our website, or write to Holistic4Life Association, LLC, PO Box 432, Hatfield, PA 19440.